Today, B2B companies need a multi-channel approach to secure business, with web leads becoming increasingly important – providing a web chat facility allows instant response and personal service to make the most of these enquiries.
For the past nine months, Astute’s Network Infrastructure team has provided a Click-to-Chat service for one of our major telecoms partners, resulting in 14 new customer wins at a staggering ROI of 25-1.
If you want to add web chat as a B2B channel for your prospects to communicate with you, get in touch with Astute.
